Support

On the sign-in screen, choose “Forgot password?”. We’ll email you a code to set a new one. If you signed up with Apple or Google, sign in with them instead.

Ask them to check their spam folder, and check the address in Cards → Sent. If it still hasn’t arrived, write to us with the date you sent it, and we’ll send it again or refund you.

In the app, write two short pages on plain paper and take a photo of each. Nibsy makes a lettering style from them, ready for every card after that.

In the app, go to Profile → Account details → Delete account. It removes your account, people, dates, drafts, photos and handwriting straight away. Cards you’ve already sent stay, so the people you sent them to can still open them.

Write to us with the link or the email it came in, and we’ll look into it.

Our privacy policy explains it in full. To ask for a copy of your information, or to have it corrected or deleted, write to us.